Returns & Exchanges

At Pikolin Business, we stand behind the quality of our professional bedding and sleep solutions. If your purchase does not meet your specific commercial requirements, you can initiate a return within 30 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our dedicated B2B support team with your order number and business details to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Shipment

  Ensure all items are in their original, unused condition and securely packaged in the original commercial-grade protective wrapping.

• 3.
  Schedule Pickup

  Our logistics partner will coordinate a convenient pickup time at your business location or warehouse to ensure safe transit of the goods.

• 4.
  Quality Inspection

  Once received, our warehouse team will inspect the items for quality assurance before processing your refund or issuing a corporate credit note.